Psychological First Aid (PFA) Training

Empower your people with trauma-informed skills that make a real difference.

Why it Matters

Psychological First Aid (PFA) gives people the skills to respond with calm, care, and connection in moments of distress. It’s a practical, proven approach used around the world to support mental wellbeing during crisis or change. PFA isn’t about being a counsellor—it’s about being there when it matters. At I Am Here, we make it simple, human, and accessible to all.

How I Am Here Delivers PFA—Simply, Safely

Through the I Am Here Ambassador Pathway; your Team will gain the certified skills to:
  • Recognise when someone may not be feeling ok.
  • Reach out with trust and empathy using CLEAR skills:
    • â—¦ Compassion, Listening, Empathy, Acceptance, being Real
  • Respond with meaningful conversations that enable early support.
  • Refer safely and confidently to appropriate help, without acting as a clinician.
These actions bring Psychological First Aid to life: Peer-led, trauma-informed, and ready for real-world challenges.

More Than Training—It’s Cultural Change

I Am Here PFA training isn’t a one-off session. It’s integrated into your workplace safety culture:

  • Included in induction and ongoing development
  • Aligned with leadership capability and peer-support networks
  • Supported by digital tools, Super Ambassadors, and a dedicated help & support ecosystem
  • Adaptable for remote, regional, or metro Teams

Trauma-Informed. Scalable

This training equips your Team to lead with care, act with confidence, and build environments where everyone feels supported.

Contact Us

Ready to support your Team with certified PFA training? We’d love to hear from you.

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