The Arena

I Am Here gives us the courage, confidence and skills to signpost fellow Team Members to help and support when needed.

Our Programme

I Am Here is a voluntary programme. Team Members can choose how they wish to learn and their level of participation in the programme.

Some Team Members will voluntarily choose to become Tribe Members and support mental health and wellbeing awareness in their organisation.

The role of a Tribe Member is to:

  • Learn the fundamental principles of I Am Here.
  • Embrace the belief and behaviour to it’s ok not to feel ok; and it’s absolutely ok to ask for help.
  • Be an enablement of the community through peer to peer support.
  • Promote the I Am Here programme throughout the workplace.

A Tribe Member can choose to become an I Am Here Ambassador. Ambassadors:

  • Build courage, confidence and skills to actively support those in need of help, by signposting help and supports available within the workplace and the community – the right help and support, at the right time.

All Team Members, and their friends and families in the community, have ongoing access to a tailored learning content calendar.

To truly understand I Am Here, we invite you to explore The Arena.

The Arena

The Arena is where Team Members continue the learning and support. In a highly engaging and dynamic environment, stories are shared, learning content is shared by I Am Here and expert support is provided.

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What our Clients say

“Thanks to all the team for their ongoing support and their authentic passion and desire to make a meaningful difference to the lives of our staff and their families.”

Wesley Duffy, Head of HR, Ireland & Europe, John Sisk & Son Ltd

Our team actively manage the programme with you.

Activation

Go Live

Supporting the technical side of delivery, The Arena and its contents to you in an easy and streamlined process.

Adoption

Developing a tailored Activation plan to ensure maximum awareness of the I Am Here programme amongst your Team Members, the adoption of the initial eLearning and the ongoing onboarding of new Team Members in participation.

Engagement

The ongoing learning and participation in The Arena is supported with active content plans, integration with existing communications and monitoring and reporting on adoption and engagement with the I Am Here programme.

FAQs

For organisations that wish to increase usage of mental health and wellbeing supports, I Am Here develops the courage, confidence and skills required to guide fellow Team Members, friends and family to the help available. At 850,000 members, across four continents, our award-winning and evidence-based programme is the fastest-growing of its kind in the world. I Am Here is based on the belief that it’s ok not to feel ok; and it’s absolutely ok to ask for help.

  • A Team Member is a person working within an organisation.
  • A Tribe Member is a Team Member who has completed the I Am Here: Tribe Members course and then becomes an advocate for the I Am Here movement.
  • An Ambassador is a Tribe Member who has completed the I Am Here: Ambassadors course. An Ambassador has developed the courage, confidence and skills to act as a signpost to connect fellow Team Members, friends and family with the help and support they may need.

As a Tribe Member, you can:

  • Help build a culture of support.
  • Promote the purpose of I Am Here to others.
  • Recruit more Tribe Members.
An Ambassador develops the courage, confidence and skills to act as a signpost to connect people with the help and support they may need. An Ambassador is not expected to be a counsellor or psychologist or have medical training. An Ambassador is required to be the signpost that points the way to greater mental health and wellbeing for fellow Team Members, friends and family.
To become a Tribe Member, you are required to complete the 30-minute online I Am Here: Tribe Members course.
To become an Ambassador, you must already be a Tribe Member. You are then required to complete the I Am Here: Ambassadors course, where you will develop the courage, confidence and skills to act as a signpost to connect people to the help and support they may need.

No, Tribe Members and Ambassadors come from all areas of the organisation. Together they create a culture where it’s ok not to feel ok; and it’s absolutely ok to ask for help.

To Show you care is to build a contract of trust that proves you completely accept the person and are offering your support.
There are many ways to Show you care, depending on what feels right for you, the other person and the situation. The I Am Here: Ambassadors course explores the appropriate ways to reach out and Show you care through different scenarios.

To Ask the question is to test your assumption that the other person is not feeling ok rather than working off a hunch. The clues gained through Show you care are used to guide your questioning so you can delve deeper and gain authentic answers. Be as direct and specific as you can without labelling the other person’s situation.

Call for help is where you hand over the other person to the help or support they require. It is entirely the person’s choice to take the help or support offered once you have made the connection.

Ambassadors are CLEAR, that is, they demonstrate:

  • Compassion – To show compassion is to have the desire to relieve the suffering of another person by showing genuine concern for their situation, acting with kindness and care and being there for them.
  • Listening – You could say that listening actively is the most important skill that underpins I Am Here. Listening carefully involves ‘listening with all your senses’ to understand the person’s full message.
  • Empathy – Showing empathy is the ability to step into another person’s shoes to understand the situation from their perspective.
  • Acceptance – Total acceptance means putting aside your own opinions, values and bias. A person who feels accepted is more likely to trust you to guide them to the help and support on offer.
  • Real – An Ambassador is real and authentic. This means showing up as yourself so that the person can also be themselves.